Repair Ticket, Item Tag and Warranty Card for Repair Shops

Online tool for checking items into a repair shop: a repair ticket in two copies with a cut line, item tags with the same number, and a warranty card at pickup. The claim check for a phone, shoes, a watch, dry cleaning or a bike is built from an intake checklist for your kind of shop, and the QR on the ticket shows the customer the repair status — in progress, waiting for parts, ready, and after pickup the warranty end date.

How to use it

Set up the shop

In the “Shop” tab — name, tax ID, address, phone, hours, country rules and your terms.

Check the item in

Kind of shop, item, condition from the checklist, problem, price and date — the preview shows the sheet as it will print.

Print the ticket and tag

The ticket on A4, A5 or receipt paper, the tag on a thermal printer, sticker sheet or as a hang tag.

Keep the status

In the “Orders” tab or with the shop phone by the tag: “In progress”, “Waiting for parts”, “Ready”, “Tell the customer”.

Hand over with a warranty

“Hand over” — then print the warranty card with the pickup record; the customer sees the warranty date at the same QR.

Check in repairs, tag the item and hand it back with a warranty and a status QR

New order

Order # Kind of shop

Customer

Optional. Printed on the ticket and kept in the order book in this browser; the QR status page doesn’t show them.

Name Phone

Item

What it is Brand, model

Color Serial # / IMEI

Included

Item value Items

The customer states the item’s value: if it is damaged or lost, this is the figure on paper.

Condition at check-in

Wear Notes

Don’t ask for the device passcode: iPhones on iOS 17.5 and later have Repair State. Test after the repair with the customer present.

Work, price, date Problem in the customer’s words Work

Price Price is

Approved without a call up to Diagnosis fee if declined (0 — none)

Ready by Deposit

Payment receipt

Warnings to the customer

Warranty

Labor, days Parts, days

Replaced parts

Date of sale Warranty, months

Buyer

Without Premium — up to 30 new orders with QR status per 30 days. A picked-up order stays visible by QR for 90 days after pickup — the paper warranty card stays valid for its full term.

Print at 100 % (“actual size”), without “fit to page”.

What it does

Ticket in two copies

Customer and shop copies on one A4 or Letter-size sheet with a cut line, on A5 pages, or on 80 and 58 mm receipt paper; an empty field prints as a line to fill in by hand instead of disappearing.

Intake checklist for your shop

12 kinds: phones, laptops, appliances, shoes, clothing, dry cleaning, watches, jewelry, bikes, sharpening, garage; cracks, signs of opening, wear in percent, item value and specific risk warnings.

Tags with the same number

Thermal labels 58×40 and 40×30 mm — a PDF exactly the label size, 24, 21 and 65 stickers per A4, hang tags with a tear-off stub; “1/3, 2/3, 3/3” for an order with several items.

Status by QR

The customer points the camera at the ticket and sees the order step and date; the technician changes the status by scanning the tag with the shop phone and opens a ready-made text to the customer in one tap.

Warranty card and pickup record

Separate warranty periods for labor and parts, part type — original, compatible, used, customer’s; after pickup the same QR shows the date the warranty runs until.

Unclaimed items

A pickup notice with the date from which the item may be sold where your country’s law sets one, and a request form for pickup without the ticket; the checker flags terms in your conditions that local law treats as invalid.

Questions

What should a repair ticket include?

At check-in: who received the item and when, the item with its model and serial number, its condition, the problem in the customer’s words, the work or how the price will be agreed, the expected date, the warranty and both signatures — and the customer keeps a copy. Some places set the fields by law: California requires a claim check with the dealer’s registration number, Spain a resguardo de depósito. Choose your country in the “Shop” tab to see its checklist (checked October 30, 2026).

Why write the item’s value on the ticket?

If the item is damaged or lost, the dispute is about how much it was worth. The value stated by the customer at check-in, signed on both copies, settles that before it starts.

How does the customer know the order is ready?

The QR on the ticket shows the status: in progress, waiting for parts, ready for pickup. When you mark an order “Ready”, “Tell the customer” opens a text message with the number from your order book and a ready message with the link; there is also “Share” to a messenger and “Copy”.

How do I print a tag on a 58×40 thermal printer?

Choose the “58 × 40” or “40 × 30” tag: the PDF is exactly the label size, one page per item in the order. In the print dialog set the paper size to the label and the scale to 100 %, without “fit to page”. Do not print the warranty card on thermal paper: it fades sooner than the warranty runs out.

Can I make a warranty card for a product I sold?

Yes: switch the order to “Product warranty” — the card shows the product, serial number, date of sale, warranty period in months and the end date it is calculated from, with the seller’s and buyer’s signatures.

Where are the customer’s name and phone, and what does the QR show?

The name and phone print on the ticket and are kept in the order book in this browser — search and “Tell the customer” use them. The QR page shows only the order number, item, step, dates and warranty, and the model and work fields won’t accept a phone number, email or passcode. Save a backup file of the book: a new phone or clearing the browser erases it.

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Who is this tool for?

📋 Productivity

Published 30 Oct 2026 Updated 31 Oct 2026 Author: The Supreme